NATIONAL HEADQUARTERS, BOSTON
National Director of Development & External Affairs, Boston
Senior Director of Strategic Human Resources, Boston

ATLANTA
Currently, there are no job opportunities at the Atlanta location.

BOSTON
Events and Volunteer Coordinator, Boston
Commonwealth Corps Member/Teaching Fellow, Boston

NEW YORK
FAO Schwartz Fellowships, New York City
IT Support Specialist, New York City
Director of Development, New York City

PROVIDENCE
Office Coordinator/Receptionist, Providence
Executive Director, Providence
Recruitment & Student Services Coordinator, Providence

SAN FRANCISCO BAY AREA
VISTA Program Associate, San Francisco Bay Area
Special Assistant to the Executive Director, San Francisco Bay Area
Director of Development, San Francisco Bay Area

WASHINGTON, D.C.
VISTA Alumni Associate
IT Instructor, Washington, D.C
Director of Development, Washington, D.C

National Director of Development & External Affairs, Boston

POSITION DESCRIPTION
Year Up seeks a National Director of Development & External Affairs (NDD&EA) to set strategy and drive execution of organization-wide development/fundraising efforts and to provide strategic oversight on external affairs.  This is a new role created to leverage the CEO and support sites based on recent and expected organizational growth. 

Reporting directly to the Founder and CEO, the NDD&EA is accountable for devising Year Up’s long term fundraising strategy, ensuring Year Up hits annual development targets (in 2009, 60% of $24MM budget, or $14.5MM), providing key introductions for the CEO, and creating internal capacity for a well-oiled and sustainable “fundraising machine.” In addition, s/he will ensure staff involved in external affairs, such as marketing, communications, branding, and public relations, have appropriate senior-level guidance, management, support, and context to ensure successful outcomes.

The NDD&EA will directly manage a team of 4 national staff (Senior Director of Marketing, Development Coordinator, Development / Marketing Assistant, and a contract Senior Grants Writer) and manage via dotted reporting a minimum of one local development staff member at each of our six sites. S/he will sit on Year Up’s senior leadership team with the CEO, National Director of Finance & Operations, National Director of Strategic Growth & Impact, and National Site Director.  

In keeping with Year Up’s values, the NDD&EA will also interact with students, participating in creating and sustaining a positive educational environment with trust among students and staff. 

• Generate leads and initiate conversations with new sources of funding (target = ~$4MM of new source revenue in 2009)
• Provide introductions and strategically leverage CEO for closing business
• Serve as CEO’s go-to and partner for networking and soliciting major gifts
• Fundraise the National Site budget (~$4.9MM in 2009), with assistance of CEO (for closing), contract Senior Grants Manager, and Development Coordinator
• Collaborate with the Senior Director of Apprenticeships, who brings in corporate sales or ~40% of revenue in 2009, by opening doors and making connections; may close some sales as needed, but immediately pass off relationship

• Oversee long term fundraising strategy that ensures fundraising capacity stays ahead of growth goals and includes sustainable fundraising model
• Oversee company wide annual fundraising forecasting process
• Ensure all teams well versed in forecasting tools and producing forecasts that meet short term and long term needs (annual cash, future year pledge goals)
• Ensure teams stay on track to meet fundraising goals and are appropriately tracking progress
• If plans not on track, trouble shoot and work with national team to alert plans where appropriate (e.g., one site falls short, devise plan to make up the difference)
• Based on organizational need, provide top cover and/or assist local sites in lead generation, closing business, writing grants, covering for apprenticeship revenue, etc
• Meet regularly with CEO to update on development activities and leverage his expertise
• Ensure individual and corporate gift collection and recording processing SOPs in place and tightly managed
• Oversee foundation management strategy and grant tracking process
• Create cross site structure for coordinating foundation requests
• Oversee grant tracking process
• Develop expertise in requirements for federal / government funding
• Lead cost/benefit process for determining where cost of reporting requirements may outweigh benefit of funding
• Ensure systems are in place for reporting for government funds prior to receipt of funding (or plan is in place to deliver by date needed)
• Oversee national management of donation tracking in Salesforce database

• Oversee long term external affairs strategy
• Manage, coach and support staff team focused on the external affairs “machine” – marketing, PR, communications, website, etc
• Current team includes Senior Director of Marketing & temporary Marketing/Development Assistant
• Hold team accountable to defined (and to-be defined as Year Up evolves) outcomes
• In a way that commands respect, produces results, and empowers, utilize both tools (e.g., dashboard, RGAs, reviews) and interpersonal skill (e.g., conversation) to hold staff accountable
• Assist in managing information flow to and from team to ensure alignment with organizational strategic priorities
• Assist team in operationalizing external affairs as needed, with goal of leveraging team to carry out internal operational components over time

• Senior Leadership Team

• Embody position as a critical thought partner and company leader
• Provide integrated analysis and strategic consultation on major issues impacting the organization
• Prep for and attend quarterly board meetings and strategy sessions
• With other Senior Leaders, develop and implement effective and appropriate ongoing communications that share organizational strategy and plans to stakeholders

• Matrix Management
• Facilitate ongoing relationship management with central and local development & marketing teams
• Work closely with leadership across the organization (Site Executive Directors, site Development Directors, site Marketing functions, and Directors of functions served by Development/Marketing) to ensure competing organizational initiatives are prioritized for staff

• Fostering Change
• Understands and embraces the ‘big picture’ of change; comfortable working with change
• Comfortable with ambiguity, adapting to change, and managing under different circumstances
• Demonstrates comfort working with complexity, and using it as an opportunity to improve work products
• Communicating and Building Relationships
• Interacts with a broad range of stakeholders with different interests and needs
• Manages complex, controversial and/or nuanced messages
• Builds buy-in through persuasion, smarts, and logic rather than “I said so”; facilitates discussions and engage others in collective problem solving and collaboration
• Mobilizes the hearts and minds of staff members
• Set Direction and Drive Execution
• Leads strategic, long-term planning across complex organizations
• Translates executive-level organizational goals into specific departmental or site initiatives
• Drives results through collective achievement
• Manages “out” and indirectly influences to ensure priorities are met, needs of sites are expressed, heard, and addressed appropriately, and goals are aligned

• An unshakeable, deeply held personal belief that:
• An opportunity divide exists in U.S., especially for young adults
• This opportunity divide must be closed to achieve economic justice and remain a globally competitive nation
• The potential of young adults is unlimited; the right skills, experience and guidance will lead to professional careers and higher education
• Respects and values others.  Builds relationships marked by respect, trust, and integrity.  Treats others as would like to be treated.  Does not feel ‘threatened’ by others’ strengths.
• Strives to learn.  Personally engaged in life long learning and growth.  Strong sense of self-awareness.  Able to seek feedback, adapt practices, and continue to evolve.
• Cultural competence, diversity, and inclusivity.  Committed to being part of an organization in which talented individuals from all walks of life and past work experiences make significant contributions. 
• Comfortable in an environment of high energy, rapid change, and entrepreneurship.  Self-starter.  Flexible and comfortable working with ambiguity.
  

• Minimum previous annual development targets of $10MM
• Demonstrated ability to generate leads and close business without topcover
• Consummate net-working skills; able to move comfortably and credible in the community & enjoys doing so
• Minimum previous annual marketing budget of $1MM
• Working in small office / start-up environment:
• With shared accountability and “roll up sleeves” attitude as necessary
• With high growth and change
• Success experience in navigating through complex organizational structures (i.e., matrix with multiple dotted line reporting between local and national) where influence and soft skills are required to move initiatives forward
• Strong organizational and time management skills with exceptional attention to detail
• Ability to manage operations
• A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time 
• Ability to plan, introduce and lead a process that enables high quality growth
• Ability to lead, willingness to be led, and comfortable with situational leadership
• Heavy management and operations experience
• Experience in client service, non-profit, consulting and/or public sector/campaign environments
• Some out-of-state travel as required
• Experience working with high-performing non-profits serving low income urban youth is a significant plus.
• Significant time spent at a mission-driven organization with strong culture and passionate people
• Proficiency with Microsoft Office required; Salesforce experience preferred
• 15+ years work experience expected; Masters degree a plus

Salary is commensurate with education and experience.  Year Up is an Equal Opportunity Employer. 

TO APPLY:
E-mail a resume and thoughtful cover letter stating the skills/experience you have that match the qualifications of this position as well as how you heard about the position to Heather Wininger at hwininger@yearup.org.  Please title the e-mail “National Director of Development & External Affairs.”

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Senior Director of Strategic Human Resources, national headquarters, boston

POSITION DESCRIPTION
Reporting directly to the National Director of Operations and Finance, the Senior Director of Strategic Human Resources is responsible for guiding leaders across multiple sites in recruiting, developing, motivating and retaining Year Up’s talented staff.  With a current team of two direct reports in Year Up’s National Office, s/he will organize, align, and dramatically expand strategic priorities focused on organizational and people development.  Existing programs are grounded in a competency model and include recruitment and selection, performance management and pipelining (succession planning), training and development, diversity and cultural competency, and staff relations and culture.  A key piece of the work involves helping Year Up define further how National staff members can best provide service to multiple, independent program sites.  The successful candidate for this position is smart, strategic, diplomatic and proactive. S/he must also be flexible to work in a fast-paced, highly interactive environment.

In keeping with Year Up’s values, the Senior Director of Strategic Human Resources will also interact with students as a mentor and group facilitator, participating in creating and sustaining a positive educational environment with trust among students, faculty and other staff. 

• Support effective orientation and transition of all new team members by reviewing existing processes, gaining site feedback, and proposing the next level of sophistication
• Work with Executive Directors across sites to develop and coordinate an on-going campaign to ensure an active pipeline of candidates
• Provide support to hiring managers by continuously improving the processes for developing the candidate pool to ensure outreach to diverse sources of talent, resume screening, interview management, collating of feedback, development of a recruiting database, reference strategizing, offer preparation, etc. 
• Recommend “recruitment and selection” metrics for reporting to managers, senior leaders, and board

• Facilitate pipelining sessions with senior leadership team, including analyzing and communicating trends, assembling performance/potential matrices, and pushing leaders to develop staff
• Interface with Executive Directors across sites to understand their feedback and needs
• Manage and propose next level of sophistication in performance review system, including driving compliance on performance evaluations, development plans, and Roles, Goals, and Accountabilities at all levels of the organization and working with team to develop an online performance management system fitting all needs of the organization
• Recommend “performance management and pipelining” metrics for reporting to managers, senior leaders, and board

• Work with Executive Directors to articulate Year Up’s training and development philosophy to include on-the-job, Year Up-sponsored and external training opportunities with manager coaching and competency-guided progression
• Support existing, and creatively expand, training and development programs in a way that minimizes disruption from staff’s day-to-day responsibilities   
• Help managers develop functional, individualized development plans for all staff
• Identify and recommend options for tracking effectiveness for training and development initiatives
• Provide structure, process, and guidance for staff usage professional development dollars
• Recommend “training and development” metrics for reporting to managers, senior leaders, and board

• Oversee and contribute to a holistic, multi-year effort to define and drive Year Up’s diversity and cultural competency strategy and outreach; create synergy off of work completed to date by broad, cross-sectional staff design team
• Support all organizational leaders on topics of diversity and cultural competency, and drive cross-organization conversations
• Update and refine diversity and cultural competency initiatives based on student, staff, and stakeholder feedback

• Engage all levels of Year Up by providing confidential and meaningful conduits for important employee feedback to be shared and acted upon
• Provide recommendations on ways to continuously improve staff experience
• Oversee production of three-day annual staff retreat by cross-site and cross-functional retreat committee; and work closely with National Operations team in designing thematic retreat focus
• Supervise design, implementation, analysis, and follow-up of annual staff survey, ensuring that Executive Directors provide input at all stages of the process
• Continuously link people development strategy to overall organizational goals
• Initiate and drive projects related to cultivating and supporting Year Up culture, staff satisfaction, and student/staff connection
• Recommend “staff relations and culture” metrics for reporting to managers, senior leaders, and board

Qualifications

• Passion for the mission of Year Up and commitment to the potential of urban young adults
• Smart, strategic thinker with effective, diplomatic, and proactive leadership skills
• Comfortable speaking internally or externally on behalf of Year Up
• Excellent interpersonal skills; ability to “read” people and connect with various audiences; extremely trustworthy, able to handle confidential matters, high use of discretion
• Non-profit or public sector/political campaign experience
• Experience and comfort in a fast-paced entrepreneurial environment
• Experience and comfort working with ambiguity
• Sound judgment, maturity, and the ability to handle sensitive and confidential information with discretion 
• Experience managing large or complex projects
• Competency in strategic planning and experience serving as a strategic business partner to a senior leadership team in an organization where national headquarters serves multiple sites
• Strong organizational and time management skills with exceptional attention to detail
• A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks, relationships and projects
• Masters degree a plus
• Management experience required
• 10+ years relevant experience, preferably in a services organization that invested heavily in staff development, and a proven track record:
• building/adapting/innovating talent life cycle programs and
• linking those programs to corporate strategy, mission and culture

To Apply
Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, (both in Word format), to Heather Wininger at hwininger@yearup.org, subject line “Senior Director of Strategic Human Resources.” Applications will be reviewed on a rolling basis.

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Events and Volunteer Coordinator, Boston

In our ninth year of operations, Year Up serves more than 800 students per year across six sites in Boston, Providence, Washington, D.C., New York City, San Francisco and Atlanta, and expects to add one or more sites per year over the next four years. Year Up has received numerous awards, including Fast Company Magazine’s Social Capitalist Award for innovative business model and social impact in 2005, 2007 and 2008. See www.yearup.org for more information about our program.

In keeping with Year Up’s values, the Events and Volunteer Coordinator will also interact with students as an advisor and group facilitator, participating in creating and sustaining a positive educational environment with trust among students, faculty and work site leaders.

• Work with the Director of Development and other team members to plan Year Up Boston’s fundraising events to achieve strong and dynamic deliver of annual vision and goals
• Coordinate the logistics and execution of each event including but not limited to: the Annual Drive Fore Success Golf Tournament, the Fall Carnival Gala Event, the Spring Cultivation Breakfast, two annual Graduations, and regular mentor networking and recruitment events

Set and drive project timelines, synchronizing overlapping timelines whenever possible; manage budgets, staff teams, vendors, venues and volunteers; coordinate and track invitations, guest lists, ad sales, and collateral materials

Plan and execute new and existing events that advance donor involvement, cultivation and stewardship for major gifts

Coordinate all event volunteers and volunteer teams

Coordinate with Year Up’s national marketing and communications staff to actively market and publicize events

Analyze results of the cost per dollar raised of events and develop and present recommendations to maximize value

• In partnership with the Director of Development, create business plan each year, setting and adhering to realistic and accurate budgets and goals, and implementing a strategy to meet those goals
• Collaborate with the development team to manage the development and implementation of point-of-entry events including bi-weekly Opportunity Walks
• Coordinate the Year Up Volunteer program including Sales force tracking of volunteers for all departments, recruitment, networking events, and the guest speaker calendar.
• Works closely with the Development and Volunteer Manager and the Ambassador of Mentoring to support Year Up’s mentor program.

• 3-5+ years of professional experience and 1-2+ years focusing on coordinating events and volunteers in a fast-paced, entrepreneurial nonprofit environment
• Experience coordinating multiple complex, programmatic events with overlapping schedules and timelines; gala experience and experience managing volunteers preferred.
• Excellent time management, project management, and organizational skills with strong, efficient decision-making capabilities and exceptional attention to detail.
• Highly-developed interpersonal skills, affinity for establishing and managing relationships, and demonstrated high level of confidence and poise
• Exceptional verbal and written communications skills
• Ability to rapidly assess problems, develop solutions, and deploy limited resources effectively
• Experience managing budgets, vendor relations and work plans
• Experience with the solicitation of in-kind donations
• Team player with a passion for Year Up’s mission and a commitment to professional development
• Proficiency in MS Office required; Dreamweaver, Photoshop, knowledge of basic database systems and InDesign preferred
• Bachelor’s degree or equivalent experience required

Year Up is an equal opportunity employer.

Commonwealth Corps Member/Teaching Fellow, Boston

Our intensive training and education program serves urban young adults in Boston, New York City, Providence, Washington, D.C., Atlanta and San Francisco. We have achieved excellent results to date: 100% placement of qualified students into apprenticeships, 80% student retention, 90% of apprentices meet or exceed partner expectations, 87% of graduates placed in full or part-time positions, and a $15/hr average wage at placement. Year Up has received numerous awards, including Fast Company Magazine’s Social Capitalist Awards, recognizing Year Up’s innovative model and social impact. For more information, please visit www.yearup.org.

Our classroom emphasizes a student-centered, collaborative teaching and learning environment that has real-life application. The foundation of our model is high expectations and high support for our students. Therefore, teaching fellows also guide students in professional behavior, help to build their confidence and advise them on educational and professional choices that will help them reach their academic, professional, and personal goals.

Teaching Fellows dually serve as Commonwealth Corps Members under this new initiative of Governor Patrick. Fellows for the 2009 – 2010 year will serve as Year Up’s second cohort of Commonwealth Corps Members. Commonwealth Corps’ mission is to engage Massachusetts residents of all ages and backgrounds in direct service to rebuild communities and address unmet community needs. The Corps will provide opportunities for skill building, leadership development and will encourage and enhance a lifelong civic vocation for Corps members. Corps members will provide direct service, build capacity, and recruit, organize and mobilize additional volunteers, thus building a grassroots movement of volunteers dedicated to service. Opportunities for development will be incorporated into Members’ day-to-day work at Year Up, as well as statewide gatherings coordinated through the Massachusetts Service Alliance and the Governor’s Commonwealth Corps Office.

• Provide overall instructional and administrative support to ensure the smooth operation and high quality of the program, both inside and outside the classroom.
• Leverage the time of faculty members by serving as a co-teacher/teacher. Take primary responsibility for teaching the Customer Service and/or Business Essentials curriculum to a class of 35 young adults
• Engage students through one on one tutoring and advising
• Coordinate student participation in activities and events including service-learning projects, field trips, corporate gatherings, and Year Up events such as graduation.
• Participate as a member of a Learning Community Team that supports and oversees a group of approximately 35 students
• Special projects as assigned, such as our volunteer mentor/tutor program, program improvement, and focused teaching and learning, and civic projects.

• A proven passion for working with urban youth, an unshakeable belief in their potential, and confidence in his/her ability to make a difference
• 1- 3 years experience teaching or working with urban youth, preferably in the 18 – 24 year age range
• An interest in implementing progressive teaching methodologies and in creating a hands-on interactive learning environment
• Experience managing projects with exceptional attention to detail
• Excellent communication skills, mature interpersonal style, and the ability to interact with a diverse range of people, strong team work skills.
• Strong organizational and time management skills and the ability to work under pressure
• A sense of humor, a willingness to take initiative, and the ability to be flexible while handling increased responsibilities.
• Bachelor’s degree or equivalent work experience required; Master’s degree a plus

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FAO Schwartz Fellowships, New York city (2 year commitment)

POSITION DESCRIPTION
The FAO Schwarz Family Foundation Fellowship program is a two-year fellowship program for recent college graduates designed to train future leaders in the education and youth development field and to strengthen high-quality youth-serving organizations.  The Fellows will work within established youth development and educational organizations providing both direct service to children/youth as well as initiating new projects, research, or programs that may involve public policy, organizational replication or sustainability efforts, or other new initiatives to strengthen the host organization.  At the same time, it is the Foundation’s hope that the Fellows receive experiences, training, and mentorship that launch them on successful careers as leaders in the youth development and educational field. The FAO Schwartz Family Foundation has awarded Year Up New York City with two fellowship positions:

• Conduct site visits to meet with apprentices at their corporate sites to provide advisement and support
• Participate in interactives that foster experiential learning, feedback sessions, and apprenticeship management classes.
• Provide our young adults with meaningful training sessions to prepare them to be successful in our rigorous program and to perform at their best during their apprenticeship assignment

• Conduct market sector industry research to identify employment growth sectors for apprenticeship opportunities
• Through research, identify functional departments within partnering companies that have potential for growth to inform our curriculum development and increase apprenticeship opportunities in areas other than technology and finance
• Explore new learning tracks to accommodate market or partner needs
• Conduct in office meetings with potential corporate partners
• Through research and integration, provide support in updating the sales deck
• Coordinate and synthesize the results and relevance of projects done by outside resources and consultants
• Identify cutting edge and relevant technologies that enhance our ability to communicate cost effectively and efficiently with stakeholders

• Build upon and manage relationships with local schools, community-based organizations, students and volunteers across the five boroughs of New York City to recruit a robust, diverse pool of applicants for incoming classes, which begin every six months. 
• Serve as one of the first points of contacts that individuals will interact with via outreach activities and the Year Up admission process.  
• Support the admissions team by interviewing applicants and cultivate/coordinate relationships that will provide additional social services and referrals to other training/employment programs
• Design and produce regular reports to track, document and measure community outreach progress
• Evaluate community outreach results and recommend future initiatives based on program needs
• Supervise outreach staff  which consists of interns and YU alumni
• The Fellow will also interact with students as an advisor, group facilitator, and advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty and work site leaders.

• Build on and document best practices for cultivating, promoting, training and maintaining volunteer engagements through the mentoring program
• Play a lead role in the overall data management and evaluation of iMentor interactive as well as conduct/support the training requirements to both students and mentors
• Coordinate /track community service activities for both students and mentors to engage in.

To apply for Fellowship #2: 
Email a resume and cover letter to Charmaine Peart-HoSang at cpeart@yearup.org.

Characteristics of the Ideal FAO Schwarz Family Foundation Fellow:
While each fellowship position has been tailored to meet the specific needs of each host organization, we believe the ideal candidates for all positions will be:

• Future leaders in the education and youth development field
• Dynamic, driven, recent college graduates looking for a challenging, multi-faceted position at a leading non-profit organization in New York City or Philadelphia
• Able to contribute to and benefit from ongoing training and leadership development opportunities facilitated by the Fellowship program
• Interested in simultaneously balancing “on the ground” direct service work with “behind the scenes” capacity-building projects, both of which will have a profound impact on the host organization’s work

Training and Informal Mentorship Provided by FAO Schwarz Family Foundation:
The FAO Schwarz Family Foundation Fellows will benefit from having a mentor from the Foundation and from participating in two training and reflection retreats a year.  These training opportunities, which consist of three-day fall and spring sessions, will be a signature effort of the Fellowship and will be designed to ensure that FAO Schwarz Family Foundation Fellows across several leading organizations can share their experiences and expertise and benefit from discussions with leading youth development professionals and experts in organizational development, policy, and education. The training sessions will rotate among the three cities in which the FAO Schwarz Family Foundation Fellows work: Boston, New York City, Philadelphia. 

Cohort of Ten FAO Schwarz Family Foundation Fellows in Boston, NYC and Philadelphia:
The four 2009-11 FAO Schwarz Family Foundation Fellows will be hired by the following host organizations: Groundwork (New York City), Please Touch Museum (Philadelphia), Year Up (New York City – hiring two Fellows). The 2009-2011 Fellows will join the current six 2008-2010 Fellows (from Boston Children’s Museum; Jumpstart, Museum of the City of New York, Tenacity, and Wheelock College) to form a ten-person FAO Schwarz Family Foundation Fellows cohort, which will participate in formal training retreats and informal communications throughout the year. 

Salary, Start Date, and How to Apply:
The FAO Schwarz Family Foundation Fellows will receive a salary and bonus of $56,000 over the two-year fellowship plus full health benefits, consisting of the following: $27,000 salary for the first year; $28,000 salary for the second year and a $1,000 bonus at the end of the two-year Fellowship program. Interested graduating college seniors or recent college graduates should email a resume and cover note to Charmaine Peart-HoSang at cpeart@yearup.org. Candidates may apply directly to more than one host organization. While each host organization may have a different target start date, all FAO Schwarz Family Foundation Fellows are expected to begin their service on or before September 8, 2009.
 
Overview of FAO Schwarz Family Foundation: 
The FAO Schwarz Family Foundation is a modest-sized foundation funded through ongoing royalty payments from the current owners of the FAO Schwarz toy store to a foundation established by descendants of the store’s founders and former owners. 

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IT Support Specialist , new york city

In keeping with Year Up’s values, the candidate may also interact on occasion with students, participating in creating and sustaining a positive educational environment with trust among students, faculty and other staff.

RESPONSIBILITIEs

• Provide excellent customer support services to all staff and students in the support of computers, monitors, printers, phones, PDA’s and other peripheral devices for the local Year Up Site. 
• Be the focal point for new account, hardware and software requests
• As a member of the National IT group, serve as the liaison for the local site on all IT issues and projects
• Deploy images to staff and student PCs
• Maintain an inventory of hardware and software for the site
• Monitor and maintain site backups
• Perform routine system maintenance, including system updates, log checking, etc.
• Provide individual or small-group training on computer applications
• Work with the IT team to define and continually update hardware and software standards
• Consult with user community on wide range of often-complex hardware, software, and operating system issues
• Log all request, problems and resolutions in call tracking program
• Work with the rest of the IT team to improve the way technology is delivered to the enterprise. Including, finding, implementing, and documenting integrated solutions to computer problems
• Innovate and think outside the box regarding how Year Up can do things better and faster, particularly in regards to IT infrastructure

Qualifications

• Passion for the mission of Year Up and commitment to the potential of urban young adults
• Minimum one year combined training and experience supporting Windows-based IT systems
• Knowledge of Windows operating systems, Microsoft Office applications, and Ghost (or similar disk imaging software)
• Ability to install, troubleshoot, and maintain a wide variety of software applications
• Experience troubleshooting, upgrading and repairing desktop and notebook hardware
• Professional attitude and appearance
• Ability to work well in a team environment
• Excited about technology and its impact, keeping abreast of industry trends and learning and adapting skill set quickly and accordingly.
• Demonstrated reliable and methodical approach to troubleshooting issues
• Excellent interpersonal and customer service skills, including solid writing and written communications
• Strong organizational and time management skills with exceptional attention to detail
• Ability to handle a large volume of wide ranging user requests
• Experience and comfort in a fast-paced entrepreneurial environment
• Sound judgment, maturity, and the ability to handle sensitive and confidential information with discretion 
• A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks, relationships and projects
• Must be able to lift equipment (50lbs), to work longer hours when implementing and evaluating technology and, as necessary, to troubleshoot and fix problems in a production environment
• Some travel is required
• A+, MCP, MCSE desirable

To Apply
Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, (both in Word format), to Nathan Brown at itjobs@yearup.org, subject line “IT Support Specialist.” Applications will be reviewed on a rolling basis

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Director of Development, new york city

In this newly created role, the Director of Development (DoD) will mold and build upon the existing development program, while creating the site’s long term fundraising strategy. Reporting directly to the Executive Director of the Year Up New York site, Lisette Nieves, and working with members of the national team and the Advisory Board, the Development Director will manage and implement all activities relating to fundraising, donor management, marketing, and events to support the New York site’s 2009 operating budget of $6.2M. The Development Director will leverage the time of the Executive Director, take the lead on cultivating and managing all donor relationships and stewardship, and manage a team of two.

YU prides itself on its “high expectation, high support” culture for both the students and staff. Its employees’ dedication to the organization’s mission can tangibly be seen on a daily basis, where they all, regardless of role, interact regularly with students, contributing to an environment that invites interaction and engagement throughout all levels of the organization.

The new DoD should be a strategic thinker and advisor who can quickly assess the existing development program and opportunities for growth and create and implement plans to achieve the new fundraising goals. To this end, s/he should have a demonstrated track record of successful fundraising, particularly in the individual major gifts arena in the not-for-profit world, and solid management and leadership skills. Year Up NYC seeks a candidate who will embrace its mission, commit to expanding its reach, and craft ways to convey its goals so that they translate to a measurable increase in monies raised.

The organization was founded by Gerald Chertavian to help bridge the opportunity divide between the estimated 4.3 million youth in this country who are neither employed nor enrolled in higher education and the rest of the U.S. workforce. Armed with skills honed through a career as a successful corporate CEO and an intimate knowledge of the challenges facing disconnected youth attained through involvement in the Big Brother mentoring program, Gerald founded Year Up on the belief that myriad problems could be solved by connecting urban youth with corporations in need of entry-level talent. With research supporting many of the observations he’d made, Gerald opened Year Up in Boston in 2001 to 22 high school graduates, some of whom had limited college experience, but none of whom had prospects other than minimum-wage employment. Since then, Year Up’s growth trajectory has been steep. With sites in Boston, New York City, Providence, Washington, D.C., Atlanta and San Francisco, Year Up now serves more than 800 students. Through its ambitious national growth plans, Year Up aims to serve several thousand students annually by 2016. It will accomplish this by building programs in up to 25 cities where demographic data show the greatest concentration of disconnected youth. Already, it has increased its annual operating budget from $700K in 2001 to $24Million in 2009. And, it has developed a network of more than 80 corporate partners; companies that support Year Up’s apprenticeship program, which currently accounts for over 40% of Year Up’s operating revenue.

Year Up, as an organization, is focused heavily on results and accountability. It tracks its overall program outcomes using a “Management Dashboard” that generates a scorecard to monitor progress with the staff and Board. The scorecard tracks 19 metrics in seven key program areas: student pipeline cultivation, consistent student support, teaching marketable skills, providing quality service to partners, student success, staff recruitment and retention, and sustainable program infrastructure.

Year Up NYC students are high school graduates or GED holders but are otherwise disconnected from the economic mainstream. For six months, students attend classes full-time, learning technical skills and the attitude, behavior and communication practices that allow them to succeed in entry-level corporate positions without a college degree. They also can earn up to 16 college credits from the New York site’s academic partner, Pace University. During the second six months, students apprentice at leading corporations, including American Express, Bloomberg, Citi, JPMorgan Chase, Marsh & McLennan Companies, and Mount Sinai Medical Center. Corporate partners gain access to trained, screened, diverse entry-level talent, while students demonstrate their value and forge mentoring relationships that often result in post-apprenticeship employment offers. Year Up NYC students also benefit from an innovative partnership with the Community Service Society, which provides social work services to Year Up participants.

In recent years, non-corporate partner fundraising results at Year Up NYC have been as follows:

The new DoD will have the opportunity to build upon a program with many assets, including, a positive approach to youth workforce development with quantifiable results, an increasingly successful fundraising program (as highlighted above), a compelling mission, a bright and enthusiastic staff, and a highly motivated, fast moving, well connected local Executive Director and national CEO. Achieving the next level of success, however, with larger and greater numbers of incoming gifts, particularly in major giving, requires a program that is even more strategic, data-driven, results-focused and ambitious. Year Up NYC is poised to achieve this increased level of activity and will rely on a skilled DoD to chart a course for future success.

Specific responsibilities include:

• Lead creation and implementation of Year Up New York fundraising strategy in conjunction with the Executive Director, other development staff, policy and events team and apprenticeship team
• Cultivate, manage, steward, and track relationships with all donors and prospects including individuals, corporations, and foundations; leverage the Executive Director’s time in cultivating high-potential donors and prospects
• Plan and execute successful events that build the Year Up brand, including annual gala, semi-annual graduation ceremonies, friend raisers, dinners, receptions, conferences, etc.
• Lead and motivate development team – providing professional development where appropriate – to ensure high performance.
• Develop and manage annual fundraising budget and provide progress reports to Executive Director and national staff on a regular basis
• Ensure the effective use of fundraising database and development files
• Oversee the preparation of high-quality donor correspondence, proposals, grants, reports, mailings, and acknowledgements required to support ongoing fundraising activities
• Act as a spokesperson for the organization in the press, business and political community

Qualifications:

• 5 - 7 years of experience managing a development team in an entrepreneurial nonprofit environment
• Experience developing and cultivating corporate and foundation relationships; a preexisting knowledge of the New York philanthropic community preferred
• Experience planning and executing galas, ceremonies, friend raisers, dinners, receptions, conferences, etc.
• Strong organizational and time management skills with exceptional attention to detail
• Commitment and passion for the mission of Year Up
• Excellent writing skills with demonstrated success in grant and proposal writing
• A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time
• Proficiency with Microsoft Office applications especially Word, Excel, Outlook and PowerPoint, and development database
• Bachelor’s degree or equivalent experience required

Moreover, the successful candidate will not only have a passion for, and ability to communicate YUs mission, but will be energized and genuinely excited about being a member of a highly talented, mission-driven, entrepreneurial culture. S/he will be expected to interact with students as a mentor and group facilitator, participating in creating and sustaining a positive educational environment with trust among students, faculty and other staff.

Key Competencies:

Setting Direction and Driving Execution:

• Organizes and develops processes to ensure deadlines met and goals achieved
• Meticulously manages details that ensure the job is done
• Manages “up” and indirectly influences to ensure priorities met and goals aligned

Communicating and Building Relationships:

• Interacts with a broad range of stakeholders with different interests and needs
• Demonstrates advanced uses of empathy in building rapport with new contacts and cultivating relationships on behalf of Year Up
• Communicates persuasively and articulately

Key Qualities and Beliefs:

An unshakeable, deeply held personal belief that:

• An opportunity divide exists in U.S., especially for young adults
• This opportunity divide must be closed to achieve economic justice and remain a globally competitive nation


• The potential of young adults is unlimited; the right skills, experience and guidance will lead to professional careers and higher education

Respects and values others:

• Builds relationships marked by respect, trust, and integrity. Treats others as would like to be treated. Does not feel ‘threatened’ by others’ strengths.

Strives to learn:

• Personally engaged in life-long learning and growth. Strong sense of self-awareness. Able to seek feedback, adapt practices, and continue to evolve.

Cultural competence, diversity, and inclusivity:

• Committed to being part of an organization in which talented individuals from all walks of life and past work experiences make significant contributions.

Comfortable in an environment of high energy, rapid change, and entrepreneurship:

• Self-starter. Flexible and comfortable working with ambiguity.

Inquiries may be directed via email to:

For additional information about Year Up, please go to www.yearup.org

Year Up is committed to diversity among its staff and encourages qualified candidates from all backgrounds to apply.

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Office Coordinator/Receptionist, Providence

POSITION DESCRIPTION
Year Up Providence is seeking an Office Coordinator/Receptionist to ensure front desk operations run smoothly and efficiently, to assist in oversight of facility management, and to support the staff team (<10 FTE) with administrative functions.  Reporting directly to the Executive Director, this position will play an integral role managing and defining systems and processes that will poise Year Up Providence for continued growth and efficiency.  In keeping with Year Up’s values, the Office Coordinator will also interact with students as an advisor and group facilitator, participating in creating and sustaining a positive educational environment with trust among students, faculty, and work site leaders.

• Open the office in time to greet staff, students, and visitors by 8:00 AM each morning   
• Represent Year Up positively and accurately in interactions in person, on the phone, and in writing throughout each day
• Field incoming calls from prospective students, alumni, vendors, partners, Year Up friends, and the general public
• Oversee general office organization and maintenance including a clean front desk and reception area
• Give and/or coordinate tours of the site to visitors as needed

• Track and maintain student and apprenticeship contracts and records on a daily basis
• Ensure biweekly delivery of contracts to the National Office to guarantee timely payroll
• Receive, sort, process, and route mail, faxes, and overnight packages (incoming, outgoing, and internal)
• Inventory, assess, and order supplies for the office, staff, and program on a monthly basis
• Request and process in-house work orders for site maintenance
• Manage purchase order process and files
• Prepare, submit, and confirm delivery of payment requests for vendor invoices including coordinating open invoice statements with vendors and finance department
• Reconcile and track petty cash and corporate credit card receipts 
• Assist Executive Director on operations and administrative projects as needed
• Provide note-taking assistance during weekly team and site meetings

• Lead and produce biannual graduation ceremony including the efficient use of staff and students and the recruitment and management of vendors and volunteers
• Serve as liaison between cleaning, maintenance, and other service providers and the Year Up RI team
• Initiate and manage vendor relationships (office supplies, catering, shipping, cabs, copiers, toner, etc)
• Maintain & manage use of office equipment (fax machine, copy machines)
• Oversee and educate community about building security plans as appropriate (Evacuation plans, security systems, etc)
• Serve as lead Rhode Island site operations contact for the National Office
• Serve as the main interface for the National IT department, sometimes investigating and repairing issues on site
• Serve as an advisor to an average of 6 students/apprentices

Qualifications:

• 2-3 years professional work experience coordinating operations and delivering high-quality support to a broad array of constituent groups
• Excellent interpersonal skills and customer service orientation
• Demonstrated success managing multiple projects with competing priorities and ability to thrive in a fast-paced setting; corporate experience a plus
• Exceptional attention to detail with a focus on professionalism and punctuality
• Inclusive nature with skill and experience fostering a sense of community
• Creativity, flexibility,  and a positive, service-orientated approach to problem solving
• A strong desire to work with urban young adults and an interest in the mission of the organization
• Basic knowledge of IT (printers, copiers, computers) helpful; comfort interacting with IT departments required
• Proficient Microsoft Office and Internet skills
• Bachelor’s Degree preferred

To Apply:
Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, both in Word format, to Sara Enright at http://jobs.cgcareers.org/application.aspx?id=1378.  Applications will be reviewed on a rolling basis.

Year Up is an equal opportunity employer.

Executive Director, providence

Organization
Year Up is a nonprofit organization with a mission to prepare urban young adults aged 18-24 for life and work in our technology-driven society, while guiding them toward successful careers and higher education. Through a one-year, intensive training program, students receive a unique combination of hands-on technical and professional skills, college-level coursework, and corporate internships.

In our ninth year of operations, Year Up serves more than 500 students per year across six sites in Boston, Providence, Washington, D.C., New York City, San Francisco and Atlanta, and expects to add 1-2 sites per year over the next 4 years. Year Up has received numerous awards, including Fast Company Magazine’s Social Capitalist Award for innovative business model and social impact in 2005, 2007 and 2008. See www.yearup.org for more information about the program.

Position
Year Up Providence seeks an Executive Director (ED) to ensure the site consistently achieves its mission and financial objectives. Reporting to the National Site Director in the National office and indirectly reporting to a local Providence Board, the ED is accountable for all aspects of managing and operating Year Up Providence ($1.8 MM budget, 9 full time staff, 70+ students served annually). These aspects include: leading and managing fundraising, partner cultivation, marketing/PR, and staff recruitment and management. In keeping with year Up’s values, the ED will be expected to work closely with students, building an environment of trust by engaging them on a daily basis in ways that support the students’ and the organization’s success, values and culture.

The ideal candidate for this role likes to network in the community, has significant contacts in Rhode Island, enjoys discussions on development, policy, and selling, has experience managing, leading, and leveraging teams, and is looking to stay in his or her next role for the 5+ years.

• Work with a national team of social entrepreneurs to build a business and program model for continued national replication
• Create and lead business development efforts throughout Rhode Island to establish a network of support that will drive local program development and success

• Raise funds to meet operating expenses by cultivating individual, foundation, corporate & government donors
• Secure in-kind corporate and individual donations
• Support and participate in network-wide fundraising initiatives with other site Executive Directors and the National Senior Leadership Team

• Engage and manage a local advisory board
• Oversee cultivation and management of corporate, government and academic internship partners to ensure every Year Up student has access to a 6-month internship
• Maintain relationships with academic institution(s) to obtain and maintain Year Up’s accreditation status as a workforce development program
• Develop and maintain relationships with all other constituencies, including donors, students, volunteers, academic partners, and community organizations
• Raise Year Up’s profile through marketing and one-on-one networking with key stakeholders, media outlets and the general public

• Develop, lead and oversee the site’s program activities (curriculum, internships, and placements), establishing the operational benchmarks, timelines, and resources needed to achieve consistent quality results
• Recruit, lead, manage, motivate and mentor all site personnel, including program staff and operations staff in fundraising, finance and human resources
• Cultivate a trusting and nurturing environment for students, staff and partners
• Ensure Providence site hits dashboard metrics and results
• Manage change and complexity through systems development, communications and messaging, and making hard decisions

QUALIFICATIONS

• 10-15 years of significant achievement in the private, public or nonprofit sectors with demonstrated success delivering ambitious sales, fundraising and/or partnership goals, including exceptional strategic planning and operational skills
• Demonstrated experience raising between $500K (minimum) and >$1M (preferred)
• Proven track record of initiating, cultivating and managing relationships with key constituencies in Rhode Island, including knowledge of corporations, foundations, high schools, institutions of higher education, and city/state governments
• Possess an executive maturity, particularly in regards to team management and external partnerships
• Outstanding communication skills, with the ability to build, cultivate and leverage personal and professional networks and relationships, develop and deliver successful presentations, and collaborate and negotiate effectively; experience selling to corporate Chief Information Officers preferred
• Experience in a fast-paced, dynamic, complex, social or public sector environment
• Experience in the design, development and delivery of adult education and/or with Year Up’s target population (at-risk urban young adults aged 18-24) is highly desirable
• Team player with a passion for Year Up’s vision and a commitment to professional development and mentoring
• Bachelor’s degree or equivalent experience required; an advanced degree in business or public policy ideal.

YEAR UP is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply for this position. The Bridgespan Group, a nonprofit organization, serves diverse organizations and is committed to building high-performing teams that mirror the communities we serve.

Please submit a resume and cover letter via email to Maureen Salkin at yearupprovidence@bridgespan.org and please indicate in your cover letter where you first saw this job posted. The subject line should read “Executive Director, Providence.” Applications will be reviewed on a rolling basis.

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RECRUITMENT & STUDENT SERVICES COORDINATOR, providence

ORGANIZATION DESCRIPTION:
Year Up is a non-profit organization with a mission to prepare urban young adults aged 18-24 for life and work in our technology-driven society, while guiding them toward successful careers and higher education. Through a one-year, intensive training program, students receive a unique combination of hands-on technical and professional skills, college credit, and corporate internships.

In our ninth year of operations, Year Up serves more than 500 students per year across six sites in Boston, Providence, Washington, D.C., New York City, San Francisco and Atlanta, and expects to add 2-3 sites per year over the next 4 years. Year Up has received numerous awards, including Fast Company Magazine’s Social Capitalist Award for innovative business model and social impact in 2005, 2007 and 2008. See www.yearup.org for more information about our program.

POSITION OVERVIEW:
The Recruitment & Student Services Coordinator is responsible for supporting the recruitment & student service department for the Providence site. Working collaboratively with the department Director and Manager, the Coordinator will assist in recruiting a robust, diverse pool of applicants for incoming classes, beginning every six months, and managing the student admissions process including scheduling/facilitating interviews, maintaining the organizational database and ensuring student files are complete and prepared for review by the Director. S/he will also assist with coordinating community presentations and on-site tours as well as learning assessments for prospective students. The successful candidate for this position is detail oriented and extremely organized. S/he must also be flexible enough to work in a fast-paced, growing environment. In keeping with Year Up’s values, the Recruitment & Student Services Coordinator will also interact with students as an advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty and worksite leaders.

This is a part-time (20 – 25 hours/weekly) position, reporting to the Director, Recruitment, Outreach & Student Services of Year Up – Providence.

Key Responsibilities:

• Manage student admissions process utilizing established tools, guidelines, and materials, recommending system improvements as necessary
• Prepare and release current application forms and collateral materials to distribute to prospective students
• Take the lead in the early stages of the admissions process for students – arranging/facilitating interviews, leading site tours, reviewing and processing applications and scheduling/preparing for learning assessments
• Work with the recruitment team in the selection process, advising the Director as concerns arise and sending acceptance and rejection communications to applicants
• Maintain an organized filing system and up-to-date database, generating regular reports on results, as requested
• Provide data as needed for site meetings, cross-site meetings and other outreach events; stand in for director for bi-weekly cross-site admissions calls, as needed
• Assist the Director and Student Services Manager with other special projects on an as-needed basis
• Develop successful and trusting relationships with the students and create and sustain an environment at Year Up that supports these relationships
• Serve as a student advisor, team facilitator and class instructor

Qualifications:

• Professional and positive customer service-driven approach
• Outstanding writing, verbal and interpersonal communication skills – with an ability to connect with people from a variety of backgrounds
• A creative, resourceful, responsive style with a strong attention to detail and follow-through and the ability to work independently and as a team player
• Demonstrated success building, managing and growing meaningful, confidential relationships with a wide range of constituents in the greater Rhode Island community
• Highly developed project and time management skills
• Ability to learn new tasks quickly and juggle multiple priorities
• High level of proficiency in Microsoft Word required; experience with PowerPoint, Outlook and database software preferred
• A passion for working with urban youth and an unshakable belief in their potential
• A strong work ethic and positive attitude, with a willingness to be flexible and do whatever it takes to get the job done
• Prior admissions experience helpful, but not required
• 1 – 3 years professional work experience required
• Bachelor’s degree preferred, but not required

To Apply:
Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, (both in Word format), to Rose Amoros at ramoros@yearup.org, subject line “Recruitment & Student Services Coordinator.” Applications will be reviewed on a rolling basis.

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VISTA Program Associate, San Francisco Bay Area

Dates
August 2009 – August 2010

ORGANIZATION OVERVIEW
Year Up's mission is to close the Opportunity Divide in our country by providing urban young adults with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education.

We achieve this through a high-support, high-expectation model that combines marketable job skills, stipends, corporate apprenticeships, college-level coursework, a behavior guidance system and several levels of support to place these young adults on a viable path to economic self-sufficiency. Our intensive training and education program serves urban young adults, ages 18-24, in Atlanta, Boston, New York City, Providence, San Francisco and Washington, D.C. We have achieved excellent results to date: 100% placement of qualified students into apprenticeships, 90% of apprentices meet or exceed partner expectations, 87% of graduates placed in full or part-time positions, and a $15/hr average wage at placement. Please see www.yearup.org for details/

POSITION OVERVIEW
Reporting to the Director of Program Growth and Quality, the VISTA Program Associate is responsible for a variety of activities focused on helping to maintain and build out the program offered to Year Up students. These services are manifested in a variety of activities: assisting the Director of Program Growth and Quality in all operational aspects; supporting instructors inside and outside the classroom; supporting the site leader in his role; helping to strengthen the relationship between Year Up and City College of San Francisco (YU’s academic partner, through which students earn college credit). In order to fully understand our mission and hence build capacity effectively, the VISTA Program Associate will also interact with students as an advisor and staff team member, participating in creating and sustaining a positive educational environment.

Year Up has successfully provided vibrant, mission driven experiences for those with a desire to maximize their talents in a social enterprise while developing professionally. This is a perfect opportunity for a motivated, detail-oriented go-getter who is interested in education and/or social enterprises to pursue prior to starting a full time career or grad school.

Key Responsibilities

• Taking on special projects to support the Director of Program Growth and Quality as needed: special events, tutoring program, community service project opportunities and clothing drives
• Assisting instructors and the site leader with program support: participating in and facilitating Feedback sessions, creating schedules, coordinating with guest presenters, etc.
• Helping the Director of Program Growth and Quality with the City College of San Francisco credit-earning process (online assignment submission, application process, documenting and streamlining) for Year Up students and apprentices
• Providing support for Year Up San Francisco Bay Area partnerships: college advising and testing, job placement, etc.
• Collecting and crunching data about alumni college enrollment and attendance and credits earned per cohort as well as instructional staff data
• Participating in Year Up staff activities, such as staff meetings, retreats, and learning community events
• Serving as an advisor to several Year Up students
• Other administrative and operational functions as needed

QUALIFICATIONS

• A passion for working with urban young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
• 1-2 years post-college work experience, including one year in a role similar to the described VISTA Program Associate
• Sophisticated personal networking and relationship-building skills
• High level of professionalism and resourcefulness-- the ability to work independently and as a team player, to take initiative and manage multiple tasks, relationships and projects
• Working knowledge of computers and Microsoft Office applications
• Interest and/or experience working diverse populations
• Flexibility, creativity and willingness to learn and work on different tasks as needed
• Ability to take initiative and proactively manage multiple tasks and projects at a time
• Excellent communication, organization and time management skills
• Experience and comfort in a fast-paced entrepreneurial environment
• Sound judgment, maturity, and the ability to handle sensitive and confidential information with discretion

TO APPLY
Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, both in Word format, to the Director of Program Growth and Quality Jessica Cogan at jcogan@yearup.org, “VISTA Program Associate.”

Year Up is an Equal Opportunity Employer

ABOUT VISTA
AmeriCorps/VISTA is the national service program designed specifically to fight poverty. VISTA members commit to serve full-time for a year at a nonprofit organization or local government agency (in this case, Year Up). By serving through VISTA, one gains new skills, friends, and experiences—plus the satisfaction that comes from helping others. During the service year, the candidate will receive a modest living allowance (typically $10-12k), housing and transportation assistance (~$700/month), health coverage, and other benefits. Upon completing the service, the candidate can choose to receive either an education award of $4,725, or $1,200 in cash. For more information, please go to: http://www.americorps.org/about/programs/vista.asp.

Note – per national VISTA regulations, candidates may not pursue other outside employment and/or be enrolled in school while serving as a VISTA.

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Special Assistant to the Executive Director , san Francisco Bay Area

POSITION DESCRIPTION
Reporting directly to the Executive Director (ED) of Year Up San Francisco Bay Area, the Special Assistant is responsible, at the core, for providing high-quality support to the ED and general administrative support to a small, growing site in a national nonprofit organization.  In addition, s/he will assist the ED with the design, planning, and execution of Special Projects, including, but not limited to, those related to student/staff recruitment, program, development, and apprenticeship sales. The candidate must be comfortable interacting with Year Up National and San Francisco Bay Area leadership teams, Year Up’s Local Board members, and corporate and community partners.  In keeping with Year Up’s values, the candidate will also interact with students, participating in creating and sustaining a positive educational environment with trust among students, faculty and other staff.

The ideal candidate will enthusiastically embrace the role of Special Assistant, taking pride in outstanding execution of all tasks and projects, regardless of size and scope.  This is a perfect role, with growth potential, for a recent college or Year Up graduate looking to develop broad, generalist experience in a top nonprofit.  Detail orientation, organization skills, and a flexible, service-oriented attitude are essential.   

• Provide administrative support to the Executive Director and senior management team as needed, including scheduling meetings and conference calls, coordinating with National, managing calendar, arranging travel, taking and prioritizing phone messages, correspondence and email, updating Salesforce data, and processing expenses.
• Serve as the site’s “go-to” for ad hoc administrative tasks, including but not limited to: photocopying, filing, data entry, internet research, donor correspondence, etc.
• Manage logistics for staff meetings and advisory board meetings, including researching and preparing information for use in meetings, organizing schedules of multiple participants, managing agendas, taking notes, and following up on action items.

• Participate in and lead special projects and initiatives that support the effectiveness and growth of Year Up San Francisco Bay Area.  These projects will evolve over time depending on strategic need and will be adjusted to the skill and growth of the individual. 
• Help support the development of a high-functioning San Francisco team through work plan development, staff building, and quality program planning efforts with the ED and senior management team.
• Interface with other departments across Year Up, including the National office, all San Francisco Bay Area team members, local advisory board, corporate partners, and donors.

• Develop successful and trusting relationships with the students and create and sustain an environment at Year Up that supports these relationships
• Facilitate learning sessions and serve as an advisor to Year Up students

QUALIFICATIONS

• 1-3 years professional or internship experience working with an Executive Director or equivalent with demonstrated expertise in anticipating and fulfilling the needs and priorities of a senior executive or equivalent
• Exceptional attention to detail
• Outstanding time management skills, with proven ability to multi-task, accomplishing numerous tasks and changing priorities in an effective and timely manner
• Demonstrated ability to execute on short-term, deadline-driven tasks daily, as well as important, long-term projects requiring collaboration with external constituencies
• A strong work ethic and positive attitude, with a willingness to be flexible and do whatever it takes to get the job done
• Sound judgment, maturity, and the ability to handle sensitive and confidential information with discretion
• Professional and positive customer service-driven approach
• Superb interpersonal, written, and verbal communication skills
• Ability to learn new tasks quickly and juggle multiple priorities
• High level of proficiency in Microsoft Word, Excel, and Outlook required; experience with Powerpoint and database software preferred
• A passion for working with urban youth and an unshakable belief in their potential
• Bachelors Degree or Year Up graduation certificate required

TO APPLy
E-mail a resume and thoughtful cover letter stating the skills/experience you have that match the qualifications of this position as well as how you heard about the position to Jay Banfield at jbanfield@yearup.org.  Please title the e-mail “Special Assistant to the ED.”

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Director of Development, San Francisco Bay Area

In this newly created role, the Director of Development (DoD) will build infrastructure for the site’s development program and devise a long term fundraising strategy. Reporting directly to the Executive Director of the Year Up San Francisco Bay Area site, Jay Banfield, and working with members of the national team, the Development Director will manage and implement all activities relating to fundraising, donor management, marketing, and events to support the San Francisco Bay Area site’s annual operating budget. The operating budget for 2009 is $1.8M, with a fundraising target of $1M. The Development Director will leverage the time of the Executive Director and take the lead on cultivating and managing all donor relationships and stewardship.

YU prides itself on its “high expectation, high support” culture for both the students and staff. Its employees’ dedication to the organization’s mission can tangibly be seen on a daily basis, where they all, regardless of role, interact regularly with students, contributing to an environment that invites interaction and engagement throughout all levels of the organization.

The new DoD should be a strategic thinker and skilled relationship builder with a demonstrated track record of successful fundraising, particularly in the individual major gifts arena in the not-for-profit world. Year Up San Francisco Bay Area seeks a candidate who will embrace its mission, commit to expanding its reach, and craft ways to convey its goals so that they translate to a measurable increase in monies raised.

The organization was founded by Gerald Chertavian to help bridge the opportunity divide between the estimated 4.3 million youth in this country who are neither employed nor enrolled in higher education and the rest of the U.S. workforce. Armed with skills honed through a career as a successful corporate CEO and an intimate knowledge of the challenges facing disconnected youth attained through involvement in the Big Brother mentoring program, Gerald founded Year Up on the belief that myriad problems could be solved by connecting urban youth with corporations in need of entry-level talent. With research supporting many of the observations he’d made, Gerald opened Year Up in Boston in 2001 to 22 high school graduates, some of whom had limited college experience, but none of whom had prospects other than minimum-wage employment. Since then, Year Up’s growth trajectory has been steep. With sites in Boston, New York City, Providence, Washington, D.C., Atlanta and San Francisco, Year Up now serves more than 800 students. Through its ambitious national growth plans, Year Up aims to serve several thousand students annually by 2016. It will accomplish this by building programs in up to 25 cities where demographic data show the greatest concentration of disconnected youth. Already, it has increased its annual operating budget from $700K in 2001 to $24Million in 2009. And, it has developed a network of more than 80 corporate partners; companies that support Year Up’s apprenticeship program, which currently accounts for over 40% of Year Up’s operating revenue.

Year Up, as an organization, is focused heavily on results and accountability. It tracks its overall program outcomes using a “Management Dashboard” that generates a scorecard to monitor progress with the staff and Board. The scorecard tracks 19 metrics in seven key program areas: student pipeline cultivation, consistent student support, teaching marketable skills, providing quality service to partners, student success, staff recruitment and retention, and sustainable program infrastructure.

The Bay Area site is run by Jay Banfield, who graduated from Stanford University and began his career as a business development manager at Oracle Corporation in Washington, DC. While at Oracle, he built corporate volunteer programs and participated in the launch of the Clinton Administration's AmeriCorps program, thereby prompting a return to the University of California at Berkeley, where he earned a Master in Public Policy (MPP) degree. Jay has worked on local, state and national political campaigns and has served in both the legislative and executive branches of government. Jay was appointed the Assistant Treasurer for the City and County of San Francisco in 1999 where he spearheaded a national award-winning e-government initiative. He was awarded the city's Public Managerial Leadership Award in 2001 and later was appointed an Assistant General Manager of the San Francisco Public Utilities Commission. Jay has served on a number of Bay Area nonprofit boards, and prior to joining Year Up, served as the Executive Director of the San Francisco Parks Trust. For several years Jay also served as an adjunct faculty member at the Edward S. Ageno School of Business at Golden Gate University.

Looking forward, the new DoD will have the opportunity to build a development shop within a program with many assets, including a positive approach to youth development with quantifiable results, an increasingly successful national fundraising program, a compelling mission, a bright and enthusiastic staff, and a highly motivated, fast moving, well connected CEO.

Specific responsibilities include:

• Lead the creation and implementation of Year Up San Francisco Bay Area fundraising strategy in conjunction with the Executive Director, national development staff, and apprenticeship staff
• Cultivate, manage, steward, and track relationships with all donors and prospects including individuals, corporations, and foundations; leverage the Executive Director’s time in cultivating high-potential donors and prospects
• Develop and manage annual fundraising budget and provide progress reports to Executive Director and national staff on a regular basis
• Ensure the effective use of fundraising database and development files
• Oversee the execution of fundraising events and the preparation of high-quality donor correspondence, proposals, grants, reports, mailings, and acknowledgements required to support ongoing fundraising activities
• Act as a spokesperson for the organization in the local press, business and political community

Qualifications:

• 5 - 7 years of experience managing a development function in an entrepreneurial nonprofit environment
• Experience developing and cultivating individual, corporate and foundation relationships; a preexisting knowledge of the Bay Area philanthropic community preferred
• Strong organizational and time management skills with exceptional attention to detail
• Commitment and passion for the mission of Year Up
• Excellent writing skills with demonstrated success in grant and proposal writing
• A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time
• Proficiency with Microsoft Office applications especially Word, Excel, Outlook and PowerPoint, and development database
• Bachelor’s degree or equivalent experience required

The successful candidate will not only have a passion for, and ability to communicate YUs mission, but will be energized and genuinely excited about being a member of a highly talented, mission-driven, entrepreneurial culture. S/he will be expected to interact with students as a mentor and group facilitator, participating in creating and sustaining a positive educational environment with trust among students, faculty and other staff.

Key Competencies:

Setting Direction and Driving Execution:

• Organizes and develops processes to ensure deadlines met and goals achieved
• Meticulously manages details that ensure the job is done
• Manages “up” and indirectly influences to ensure priorities met and goals aligned

Communicating and Building Relationships:

• Interacts with a broad range of stakeholders with different interests and needs
• Demonstrates advanced uses of empathy in building rapport with new contacts and cultivating relationships on behalf of Year Up
• Communicates persuasively and articulately

Key Qualities and Beliefs:

An unshakeable, deeply held personal belief that:

• An opportunity divide exists in U.S., especially for young adults
• This opportunity divide must be closed to achieve economic justice and remain a globally competitive nation


• The potential of young adults is unlimited; the right skills, experience and guidance will lead to professional careers and higher education

Respects and values others:

• Builds relationships marked by respect, trust, and integrity. Treats others as would like to be treated. Does not feel ‘threatened’ by others’ strengths.

Strives to learn:

• Personally engaged in life-long learning and growth. Strong sense of self-awareness. Able to seek feedback, adapt practices, and continue to evolve.

Cultural competence, diversity, and inclusivity:

• Committed to being part of an organization in which talented individuals from all walks of life and past work experiences make significant contributions.

Comfortable in an environment of high energy, rapid change, and entrepreneurship:

• Self-starter. Flexible and comfortable working with ambiguity.

Inquiries may be directed via email to:

For additional information about Year Up, please go to www.yearup.org

Year Up is committed to diversity among its staff and encourages qualified candidates from all backgrounds to apply.

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VISTA Alumni Associate, Washington D.C.

Dates: August 2009 – August 2010

ORGANIZATION OVERVIEW:
Year Up's mission is to close the Opportunity Divide in our country by providing urban young adults with the skills, experience, and support that will empower them to reach their potential through professional careers and higher education.

We achieve this through a high-support, high-expectation model that combines marketable job skills, stipends, corporate apprenticeships, college-level coursework, a behavior guidance system and several levels of support to place these young adults on a viable path to economic self-sufficiency. Our intensive training and education program serves urban young adults, ages 18-24, in Boston, New York City, Providence, San Francisco and Washington, D.C. We have achieved excellent results to date: 100% placement of qualified students into apprenticeships, 90% of apprentices meet or exceed partner expectations, 87% of graduates placed in full or part-time positions, and a $14/hr average wage at placement. Please see www.yearup.org for details.

POSITION OVERVIEW:
The Year Up, National Capital Region Alumni Associate is responsible for leading all activities related to career progress, pursuit of opportunities in higher education and alumni events. The Alumni Associate will manage and develop relationships with prospective employers and representatives of institutions of higher education in order to enable Year Up students and graduates to secure well-paying positions and pursue appropriate higher education.

In keeping with Year Up’s values, the Alumni Associate will also interact with students as an advisor, group facilitator, and advocate, participating in creating and sustaining a positive educational environment, with trust among students, faculty and work site leaders.

NOTE - THIS IS A 1-YEAR VISTA SERVICE POSITION. PLEASE READ BELOW FOR DETAILS.

KEY JOB ELEMENTS:

STUDENT AND ALUMNI SUPPORT

• Manage the design and delivery of career development curriculum for Year Up students and apprentices, including incorporating staff and external volunteers in workshops and one-on-one advising
• Coordinate and support comprehensive job search activities for Year Up students and alumni
• Identify and connect Year Up students to opportunities within higher education
• Work closely with staff advisors and mentors to understand each student’s employment needs
• Manage the development and implementation of tools and services geared towards supporting the job search and placement needs of Year Up graduates
• Work closely with alumni and job placement staff from each of the sites to build and hone effective tools, systems, and partnerships and to share best practices throughout the national network
• Develop an effective alumni association
• Work with the Manager of Development in organizing and implementing the annual graduation ceremony
• Organize and implement a quarterly portfolio show and other events in order to promote continued contact with graduates.
• Create and develop an alumni mentor program.
• Create and design quarterly alumni newsletter
• Research best practices for effective alumni associations
• Build networking opportunity for alumni and student body in order to benefit all through maintenance of alumni website and coordination of bi-annual events

CORPORATE PARTNERSHIPS:

• Actively manage relationships with current employers to ensure successful placement of Year Up students and graduates in apprenticeships and full-time positions
• Expand relationships with current employers by strategically engaging key contacts and working to understand the company’s needs and expectations, in order to ensure a successful partnership
• Stay current on trends in the job market, including attending career fairs and recruiting events
• Attend career fairs and recruiting events

QUALIFICATIONS:

• 2+ years post-college work experience; experience in a DC-based job placement position or corporate recruiting role preferred
• Strong personal networking and relationship-building skills
• Excellent verbal and written communication skills
• A passion for working with urban young adults, an unshakable belief in their potential, and a strong commitment to the mission of Year Up
• Experience working with multi-cultural and diverse groups
• Knowledge of employment resources in DC and surrounding regions
• Working knowledge of computers and Microsoft Office applications
• A creative and flexible style and the ability to take initiative and solve problems
• Previous experience in Alumni Relations a plus.
• Bachelor’s degree or equivalent experience required

TO APPLY:
Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity, (both in Word format) to Bridgette Gray at bgray@yearup.org, subject line “VISTA Alumni Associate, NCR.” Applications will be reviewed on a rolling basis.

Year Up is committed to hiring individuals who reflect the diversity of the community it serves.

ABOUT VISTA:
AmeriCorps/VISTA is the national service program designed specifically to fight poverty. VISTA members commit to serve full-time for a year at a nonprofit organization or local government agency (in this case, Year Up). By serving through VISTA, one gains new skills, friends, and experiences—plus the satisfaction that comes from helping others. During the service year, the candidate will receive a modest living allowance (typically $10-12k), housing and transportation assistance (~$700/month), health coverage, and other benefits. Upon completing the service, the candidate can choose to receive either an education award of $4,725, or $1,200 in cash. For more information, please go to: http://www.americorps.org/about/programs/vista.asp.

Note – per national VISTA regulations, candidates may not pursue other outside employment and/or be enrolled in school while serving as a VISTA.

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IT Instructor, washington, d.c.

POSITION DESCRIPTION

• A passion for working with urban young adults, an unshakeable belief in their potential, and confidence in one's ability to make a difference
• Ability to function well in a fast-paced, entrepreneurial and evolving culture
• Very strong communication, teamwork and professional skills
• Intermediate- to expert-level proficiency in Microsoft Office, Windows networking & troubleshooting, TCP/IP basics, and PC hardware support

• 2-3 years total teaching experience required; teaching experience in DC a plus
• Bachelor's (or Master's) degree in a related field
• Demonstrated passion for working with urban youth, an unshakable belief in their potential, and a commitment to the mission of Year Up
• Strong organizational and time management skills with exceptional attention to detail
• An engaging and collaborative leadership style with mature interpersonal skills and the ability to juggle and manage multiple, competing priorities and deadlines
• Proficiency with Microsoft Office applications especially Word, Excel, Outlook, and databases
• Interest in working closely with a small team to support a growing program
• At least two of the following:
• Experience working with a similar population
• Technical training and/or classroom teaching experience
• Technical certification (A+, MCSA, MCSE, etc.) and/or experience in an IT support role

TO APPLY
E-mail a resume and thoughtful cover letter stating the skills/experience you have that match the qualifications of this position as well as how you heard about the position to Chelsey Tanaka at ctanaka@yearup.org. Please include “IT Instructor” in the subject line. No phone calls please.

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Director of development, washington, d.c.

POSITION DESCRIPTION

• The ideal candidate will be a smart, articulate, flexible, seasoned manager capable of working independently and taking initiative.
• Resourceful and creative in his/her approach to problem solving,
• The ideal candidate will be both driven to generate and lead new projects and partnerships and prepared to manage all of the back-end work involved in a start-up organization with a lean staffing model.
• S/he will be a natural net-worker, familiar with the fundraising landscape and comfortable and effective at navigating the cultural and political nuances of donor communities. 
• The ideal candidate will have full working knowledge of corporate and foundation giving and tracking system management.
• In keeping with Year Up’s values, the Director will interact with students as an advisor and group facilitator, participating in creating and sustaining a positive education environment, with trust among students, faculty and work site leaders

Skill Set

• Available to the DC site as a senior, experienced development resource with a proven track record. Providing a full compliment of skills including direct solicitation, goal management, donor management and staff management.
• Has own individual portfolio of prospects and annual goal.
• Centralized development functions ensure standardization as well as high levels of execution.
• Devise and oversee all mailings, donor correspondence, grant proposals and foundation reports.
• Leverage time of Executive Director and National leaders in cultivating high-potential donors and prospects.
• Work closely with the Executive Director to review structure of development teams ability to achieve and grow resources.
• Must be able to build an active annual fund, major gifts, events, principle and capital gifts as well as planned gifts; corporations and foundations giving.
• The Director  will be responsible for focusing their efforts and maintaining databases so all are clear on what monies have been committed, what monies are outstanding and when those should be collected and how.

Qualifications

• A Bachelor’s Degree (Master’s Degree preferred) and 7-10 years of management experience in all aspects of fundraising;
• Excellent writing, verbal and interpersonal communication skills; extensive experience overseeing teams and workgroups, and the ability to work with minimum supervision and meet expected goals;
• A proven track record in effective implementation of strategic fundraising, and be able to demonstrate an ability to articulate the organization’s position in the marketplace;
• High levels of motivation, energy and confidence, with strong interpersonal and presentation skills;
• Ability to multitask and meet deadlines;
• Successful candidate will possess the ability to develop superb working relationships with staff centrally and in field offices as well as contractors, volunteers, partners, investors;
• Experience in fundraising systems a must;
• A passion for working with urban youth and an unshakable belief in their potential;
• A strong work ethic and positive attitude, with a willingness to be flexible and do whatever it takes to get the job done;
• Occasional domestic travel is required.

To Apply
E-mail a resume and thoughtful cover letter stating the skills/experience you have that match the qualifications of this position as well as how you heard about the position to Bridgette Gray at bgray@yearup.org. Please include “Director of Development” in the subject line.  No phone calls please.

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Year Up is an equal opportunity employer. Year Up is committed to hiring staff who reflect the diversity of the communities it serves.